This job taught me to smile even behind a closed door
- Mar 13
- 2 min read
A portrait of Louane, Business Coach at the Geninc franchise in Rennes
Some jobs change people in ways no one saw coming. When Louane joined Geninc a year ago, she wouldn't have described herself as particularly comfortable in social situations. Today, she coaches field teams. Here's how it happened.
An ordinary morning, that isn't really

The day starts at the coworking space. Not at a solo desk, not working from home, but together. That's the first thing Louane mentions when asked what a typical day looks like: a group meeting, coaching sessions, and a collective energy build-up before heading out into the field.
"The goal is really to give ourselves as much energy as possible for the field," she explains. That's not a minor detail. In face-to-face direct marketing, mindset before knocking on a door matters just as much as what you say when it opens.
What "the field" actually means
At Geninc, the field means door-to-door. Brand Ambassadors represent either associations, raising donations or commercial brands, including energy providers, acquiring new customers.
It's not an office job. It's not a screen-facing job. It's a job built on direct human contact, real conversations, and constant adaptation to whoever answers the door.
The transformation no one predicted

When asked what the biggest change she's noticed in herself since joining Geninc is, Louane's answer is simple:
"I became a much more smiley person. And I put in a lot more social effort." Louane, Business Geninc Coach, Rennes
That's not a technical skill. It's not a CV line. It's a personal transformation, the kind you don't see coming when you apply for a Brand Ambassador role, and can't ignore once it's happened.
From BA to Business Coach: a structured path
In one year, Louane moved from Brand Ambassador to Business Coach. In Geninc's structure, this progression is clearly mapped: each step comes with new responsibilities, including training junior profiles and passing on field methods.
It's not automatic. It's earned through consistent field presence, measurable progress, and a genuine drive to transmit what you've learned.
Why this model works for certain profiles
Face-to-face direct marketing isn't for everyone and Geninc doesn't claim otherwise. But for people who want an environment where progress is visible, where individual effort directly shapes results, and where human connection is central to the work, the model has real coherence.
Louane is a concrete example: someone who considered herself socially uncomfortable, who a year later is coaching others to knock on doors with confidence.
FAQ -
What does a Brand Ambassador do at Geninc?
A Brand Ambassador represents brands or associations door-to-door. They receive continuous coaching and are part of a clear progression structure.
Do you need to be extroverted to succeed?
No. Louane's experience shows that the job itself often builds that skill. The daily coaching environment plays a central role in that development.
How quickly can you progress at Geninc?
Progression depends on individual commitment. Louane reached Business Coach level within one year.


